Buns Out owner Maps Maponyane has apologized to one of his patrons who claimed she didn’t enjoy the food at the popular hang out in Linden, Johannesburg.
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“Ya’ll really hyped Buns Out, I didn’t enjoy the food, the burger we had, had a dry patty, too much stuff (ingredients) going on & you couldn’t taste the flavors… I didn’t enjoy,” wrote Furaha Tungande.
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Maps Maponyane responded by saying that he’s sorry that she didn’t have a great experience.
“Hey Fifi, I’m sorry that you didn’t have a great experience. We try to hold a high standard, & I apologize that we clearly weren’t able to maintain it with your meal. I highly appreciate the honest feedback & hope we’ll get a second chance to impress, wrote Maps Maponyane.
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As much as Furaha didn’t “enjoy” the food, Maps Maponyane acknowledges that it was nice meeting Furaha and only God knows why she didn’t slap him with the burger she didn’t enjoy.
After being dragged and lambasted by fellow Twitter users, she claimed that no malice was meant by her twee.
“No malice was meant by tweet, you have a great establishment & I am glad I came to experience it for myself. When you asked how everything was I just couldn’t bring myself to fully expressing my thoughts, you were very pleasant to us. Thank you,” says Furaha.
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Another user said that he doesn’t think everyone is brave enough to speak up, so no issues with her bringing it on social media, and the issue was the tone of her tweet.
@BoituMashG said that Furaha was a very dishonest and distasteful human.
“Imagine smiling with me then going to write sh*t about my place when you had the opportunity to say it in my face…”
Another user questioned why should she tell Maps Maponyane? Alluding to the fact that she discovered Buns Out online after people (some were possibly paid influencers) overhyped it. Saying that she has every right to use the same online platform they used to ‘bait’ her to warn off potential customers. “This is consumer rights 101,” says the user.
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But why should she tell Maps? She discovered Buns Out online after people (some were possibly paid influencers) overhyped it. So she has every right to use the same online platform they used to ‘bait’ her, to warn off potential customers. This consumer rights 101 https://t.co/hTNVqg51rH
— New South Africa (@DjNewSouthAfric) November 27, 2019
MGOSI.co.za is of the assumption that Furaha was star struck when she met Maps Maponyane to a point that her taste buds only functioned when she had cooled down.
MGOSI.co.za